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Contact Us

Need to reach us? See below for contact information.

Call the number on the EAP member website or your EAP wallet card, or call 1-800-646-9923.

Hearing impaired members, please call 1-866-726-1785.

Claims issues: 1-800-444-4281
Appeals of denied authorizations or claims: 1-888-426-0028

Authorizations, referrals, customer service:

  • Covered California members: 1-800-977-7534
  • Cover Oregon members: 1-800-977-7592
  • Members enrolled through the Health Insurance Marketplace in Arizona: 1-800-977-7536

For all other issues, call the number on your ID card or call 1-888-327-0010.

Go to the MBH section of this website for details.

Please visit the Provider Portal for provider contact information.

Call (800) 327-7526, email us at or complete our online Request a Quote form.

Email us at

2370 Kerner Blvd.
San Rafael, CA 94901

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